BigHand wins ?Best Customer Service? at The KnowList Awards 2012

London, UK (PRWEB UK) 25 January 2012

BigHand, the market leading voice productivity software vendor in the global legal and professional services sector, has today announced that it has been awarded ?Best Customer Service? at The KnowList Awards 2012. The awards recognise the outstanding achievements of law firms and technology vendors across the legal industry.

The category ?Best Customer Service? comprised six vendors and BigHand took the title based on the number of votes cast by professionals across the legal community. The award was announced at a prestigious ceremony held Thursday 19th January in central London.

Stephen Brown, Client Services Director, BigHand, comments:

"We are delighted to have been named ?Best Customer Service? at The KnowList Awards 2012 ahead of very strong competition. It is fantastic recognition of our commitment to provide high quality customer service and expertise via our account management, delivery and technical support teams. We would very much like to thank our customers for voting for us, we enjoy working with them and look forward to delivering even more for our customers globally during the coming year.??

Jon Ardron, Chief Executive Officer, BigHand, comments:

??BigHand continues to raise the bar in terms of the level of service and support we deliver to our customers. We would like to thank our customers for their support enabling us to win The KnowList ?Best Customer Service? award, for their involvement throughout our product development process and their regular feedback which shapes the service we deliver. As the legal regulatory landscape evolves, we will continue to deliver a proposition that enables firms to work more efficiently and deliver even greater value to their customers.??

Ben Mills, Managing Director, EMEA Legal & Professional Services, BigHand, comments:

??On behalf of all at BigHand I would like to extend our most sincere thanks to our customers. To win The KnowList ?Best Customer Service? award amid such a strong field is a huge accolade of which we are immensely proud. That said we are certainly not resting on our laurels. We will continue to improve and I would encourage any firms using alternative dictation systems to talk to our customers to find out what sets BigHand apart.??

About BigHand

The BigHand Group supports over 142,000 professionals globally, across 1,300 organisations, and is based out of London, Chicago, Sydney and Toronto. BigHand is a Microsoft Gold Partner and Elite BlackBerry ISV Partner, and was voted winner of the Australasian Legal Business Magazine?s Dictation & Transcription ?Service Provider of the Year 2010? and ?Dictation System of the Year? at the 7th Annual Law Technology News (LTN) Awards 2009. Further info is available at http://www.bighand.com.

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NETsec?s GALsync Wins Silver Medal for ?Best Interoperability Product? of 2011

Corona, CA (PRWEB) January 25, 2012

ENow announced today that NETsec?s GALsync was named Silver Medal winner of the ?2011 Editors? Best Awards? in the Best Messaging category by Penton Media?s Windows IT Pro magazine

?The 2011 Editors? Best Awards are in recognition of our editors?, contributors?, and authors? favorite products of the year,? said Jason Bovberg, senior editor at Windows IT Pro. ?Our editorial experts' annual tradition of selecting winners based on a product?s strategic importance to market, its competitive advantages, and its value to the customer is particularly significant to the Windows IT Pro and SQL Server Magazine this year, as we call out exceptional products in an economically tight, highly competitive market."

GALsync allows hassle-free synchronization of email address lists and objects in Exchange and Active Directory environments. A cost-effective solution for sharing Exchange mail-enabled objects between forests, GALsync lets you choose the objects you need within multiple domains. The product does not require domain trusts and can be installed within an hour. With free busy sync, managed code, and secure data transmission, GALsync helps you reduce errors while saving valuable time, money, and resources. GALsync support Exchange 2003, 2007 and 2010.

As GALsync?s primary distributor in North America, ENow CEO Jay Gundotra said, "We're excited to see a truly indispensable tool for Microsoft Exchange users honored with such an award. Many of our clients have benefited from the simplicity and cost-effectiveness of GALsync, and it?s clear we?re not the only ones who feel that way."

To learn more about GALsync, visit our website at http://www.enowinc.com.

About ENow Inc

ENow is a Microsoft Gold Certified Partner specializing in helping companies implement the latest Microsoft technologies and the development of software to make the IT administrator?s job easier. The company?s flagship product is an award winning Exchange monitoring and reporting tool that provides a dashboard view of the messaging environment. For more information, call 1-877-TRY-ENOW, email us at info(at)enowinc(dot)com, or visit us at http://www.enowinc.com.

Windows IT Pro is the leading and largest independent voice in Windows IT, with more than 2.5 million visits per month, and consists of a multitude of print and online channels. In addition to the flagship Windows IT Pro magazine, our technology network includes SQL Server Magazine, SharePointPro Connections and DevProConnections. Other online channels include blogs, forums, podcasts, RSS feeds, webinars, virtual events, white papers, newsletters, classes and more. IT professionals get objective, ?direct from the trenches? information about Microsoft?s latest Windows-based solutions and gain essential insight for keeping business-critical Microsoft applications up and running. For more information, visit http://www.windowsitpro.com.

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